Account Director
Core
Strategic and operational lead for a key client account, ensuring seamless delivery of workplace and facilities services including transport, events, F&B, and technical services.
Role type
Senior Account Director (Facilities Management)
Builds
Integrated facilities management solutions for enterprise clients
Domain
Commercial Real Estate / Facilities Management
Deliverable
client delivery
Required skills
Strategic planning, client relationship management, operational oversight, contract negotiation, vendor management, budgeting, risk management, stakeholder engagement
Preferred skills
Experience in workplace experience services, energy management, sustainability programs, emergency response coordination
Technologies
None explicitly stated
Responsibilities
Develop strategic account business plans, conduct quarterly business reviews, manage third-party vendor performance, oversee integrated facilities management operations, drive cost optimization and continuous improvement, ensure uninterrupted site operations and emergency response
Seniority
Senior, hands-on IC with strategic leadership