Advisor – Tauira Support (Kaitohutohu – Taunaki Tauira)
Core
Provide high-quality professional support to students (tauira) across a comprehensive range of services, ensuring compliance with NZQA and TWoA standards.
Role type
Student support advisor
Builds
Student support services and workshops
Domain
Education (Kaupapa Māori tertiary)
Deliverable
client delivery
Required skills
Student support, audit compliance, complaint handling, workshop delivery, external service portfolio management
Preferred skills
Advanced Te Reo Māori proficiency, cultural competency (Āhuatanga Māori)
Technologies
None stated
Responsibilities
Deliver timely professional support to students, ensure files meet audit standards, respond to student complaints, maintain external service portfolios, deliver support workshops
Seniority
Mid-level, hands-on IC