Head, Communications and Client Experience
Core
Strategic leadership across communications, marketing, and client experience for the Overseas region, managing significant investment across 40+ markets to strengthen brand equity and drive profitable growth.
Role type
Senior IC Head of Communications and Client Experience
Builds
Integrated marketing services, marketing infrastructure, and client experience strategies
Domain
Automotive (JLR brands)
Deliverable
product features
Required skills
Strategic leadership, international network management, multidisciplinary team leadership, marketing investment management, AI agenda leadership, stakeholder management, organizational transformation
Preferred skills
None stated
Technologies
AI technologies
Responsibilities
Direct international network of Marketing Directors, lead multidisciplinary team across Digital/CRM/Media/PR/Communications, manage and allocate marketing investment, direct external agency partners, lead region's AI agenda, partner with stakeholders on integrated strategies
Seniority
Senior, hands-on IC