Client Relations Manager
Core
Nurture client relationships and act as a trusted intermediary to curate matches for elite singles on a personalized matchmaking platform.
Role type
Client Relations Manager
Builds
Personalized matchmaking services for elite singles
Domain
Dating and matchmaking services
Deliverable
client delivery
Required skills
Client relationship management, lead nurturing, onboarding, match curation, communication, product feedback
Preferred skills
Customer service experience, CRM software, digital marketing tools, other Indian language
Technologies
Excel, Google Sheets, CRM software
Responsibilities
Respond to client enquiries via live chat, email, or phone; proactively communicate with prospects to promote services; onboard new clients and curate matches; act as a trusted intermediary exploring compatibility; record feedback for product development; train and guide client relations associates
Seniority
Mid-level, hands-on IC
