Banquet Manager - Fairmont Agra
Core
Plan, coordinate, and execute banquet events and functions in accordance with client requirements and organisational standards.
Role type
Banquet Manager
Builds
Banquet events and functions
Domain
Hospitality / Event Management
Required skills
Event logistics management, Staff supervision, Client liaison, Budget management, Vendor coordination, Health and safety compliance, Revenue strategy, Team training, Facility inspection, Conflict resolution
Responsibilities
Plan, coordinate, and execute banquet events and functions in accordance with client requirements and organisational standards; Manage all aspects of event logistics, including venue setup, equipment allocation, and technical arrangements; Supervise and direct banquet staff to ensure seamless service delivery and adherence to quality standards; Liaise with clients to understand event objectives, preferences, and special requirements, ensuring exceptional customer satisfaction; Collaborate with culinary and kitchen teams to coordinate menu planning, food preparation, and presentation; Monitor and manage banquet budgets, ensuring cost-effectiveness whilst maintaining service excellence; Oversee vendor relationships and coordinate with external suppliers for catering, décor, and entertainment services; Conduct pre-event briefings and post-event debriefs with team members to optimise performance and identify improvement opportunities; Ensure compliance with health, safety, and hygiene regulations throughout all banquet operations; Handle guest concerns and resolve issues promptly and professionally to maintain the hotel's reputation; Maintain detailed records of events, including contracts, timelines, and client feedback for future reference; Develop and implement strategies to maximise revenue and occupancy for banquet facilities; Train and mentor banquet staff on service protocols, product knowledge, and customer engagement techniques; Conduct regular inspections of banquet areas, equipment, and facilities to maintain high standards of cleanliness and functionality