Case Manager - Personal Injury | Remote
Core
Lead a team of Legal Assistants to oversee pre-litigation and litigation workflows for a Texas-based personal injury law firm, ensuring case quality and client service.
Role type
Senior IC Case Manager (Team Lead)
Builds
Legal case files and documentation for personal injury claims
Domain
Legal services / Personal Injury
Deliverable
client delivery
Required skills
Team leadership and coaching, Case workflow management, Pre-litigation and litigation process knowledge, KPI tracking and performance management, Legal terminology and documentation, Case management software proficiency
Preferred skills
Experience with Filevine, Process improvement methodologies
Technologies
Filevine, Microsoft Office
Responsibilities
Supervise and mentor Legal Assistants, Monitor case progress and assign tasks, Review work for accuracy and compliance, Coordinate with attorneys to resolve case issues, Track team KPIs and address performance concerns, Identify workflow improvements
Seniority
Senior, hands-on IC with team leadership