Digital Library Specialist
Core
Provide specialist skills to ensure library collections application software delivers a customer-focused experience through administrative configuration, Tier 2/3 support, and process redesign.
Role type
Senior IC library systems specialist
Builds
Library collections application software (Alma, Primo, Talis, DSpace, LibGuides, ArchiveSpace, Vernon, OpenAthens)
Domain
Higher Education + Library Information Systems
Required skills
Library collections application software support, process development, workflow documentation, customer support (Tier 2/3), product feature evaluation
Preferred skills
Postgraduate qualification in information management or information science
Technologies
Alma, Primo, Talis, DSpace, LibGuides, ArchiveSpace, Vernon, OpenAthens
Responsibilities
Administrative configuration of library collections application software, Tier 2/3 customer support, assist in evaluation and testing of new product features, review and redesign business processes
Seniority
Mid-Senior, hands-on IC