Duplicate Contact Review Assistant
Core
Identify possible duplicates in an online customer database by comparing contact details and reference notes, flagging uncertain pairs for authorized review without merging accounts.
Role type
Data quality review assistant (customer records)
Builds
Annotated review notes for database deduplication
Domain
Customer data management / Database administration
Deliverable
dashboards & analysis
Required skills
Data comparison, Attention to detail, Note-taking, Record verification, Email/Phone number analysis, Conflict resolution documentation
Preferred skills
Customer service experience, Office administration experience, Accuracy with names and dates
Technologies
Online customer database systems, Web-based record interfaces