Workplace Experience Ambassador
Core
Deliver exceptional client experience and culinary services within a select portfolio of office locations, acting as the front-of-house representative for workplace amenities.
Role type
Workplace Experience Ambassador (Culinary & Service Delivery)
Builds
Culinary services, catering, pantry management, and general workplace support for client employees.
Domain
Commercial Real Estate / Workplace Services / Hospitality
Required skills
Customer service, inventory management, catering coordination, cross-functional support, issue escalation, data collection, process management, organizational skills, verbal and written communication, time management.
Preferred skills
Hospitality experience, facility/property management, commercial real estate knowledge, Google Suite, Microsoft Office Suite, Planned.
Responsibilities
Manage daily pantry inventory including ordering, stocking, and quality control; handle catering requests for employees; conduct routine walkthroughs and assessments of soft services; identify and escalate issues relating to the culinary program; support data collection and sentiment gathering; serve as the initial point of contact for employee inquiries and feedback; assist with third-party vendor relationships and client events.
Seniority
Mid-level, hands-on IC