Concierge
Core
Providing excellent customer service to client families and Funeral Directors during services in chapels, organizing daily schedules, preparing spaces, and managing audio-visual equipment.
Role type
Front-of-house service coordinator
Builds
Funeral service operations and client experiences
Domain
Funeral services / Event coordination
Deliverable
physical/clinical work
Required skills
Customer service, administration, multitasking, adaptability, hands-on coordination
Responsibilities
Greeting attendees, running services, organizing audio-visual equipment, preparing chapel spaces, coordinating daily schedules, transitioning between services