Customer Service & Operations Coordinator for a Curtain and Blinds Distributor in Australia (Home Based Full Time)
Core
Coordinate deliveries, installations, and service call-outs for a curtain and blinds distributor while managing order processing, customer service, and administrative support.
Role type
Operations Coordinator
Builds
Customer service interactions, processed orders, and scheduled deliveries
Domain
Home improvement retail / Curtain and blinds distribution
Deliverable
product features
Required skills
Order management, scheduling, customer service, data entry, CRM management, supplier coordination, reporting
Preferred skills
Technical product knowledge, multi-tasking
Technologies
Tall Emu, CRM systems, cloud-based document systems
Responsibilities
Manage calendars and coordinate deliveries/installations, process sales and purchase orders, handle customer enquiries and complaints, maintain CRM and order databases, generate operational reports, liaise with warehouse and production teams