Sistemista
Core
Provide IT support for user incidents, problems, and service requests, managing end-user devices and troubleshooting infrastructure issues.
Role type
IT Support Specialist (System Administrator)
Builds
IT support services for end-users
Domain
IT / Technology
Deliverable
client delivery
Required skills
Incident and problem management, end-user device management, Microsoft environment management, network device configuration, vendor relationship management
Preferred skills
Virtual desktop management, client and server management, domain management, innovation mindset, teamwork
Technologies
Microsoft, virtual desktop, client, server, domain, network devices
Responsibilities
Manage user incidents, problems, and service requests; manage end-user devices (computers, printers, smartphones, tablets); troubleshoot application and infrastructure issues; maintain relationships with IT service vendors
Seniority
Junior to Mid-level, hands-on IC