Executive/Student Services (6-month contract)
Core
Support the implementation and operations of the new Student Attainment and Records (STAR) system's Student Concession Card module, including ongoing concession card administration, case management, and processing.
Role type
Student Services Executive (Contract)
Builds
Student Concession Card module operations and related administrative services
Domain
Higher Education / Student Services
Required skills
Customer service, case management, record keeping, stakeholder coordination, digital systems proficiency
Preferred skills
Experience in student services, hospitality, or office administration
Responsibilities
Manage student concession card applications and cases, support concession card distribution, respond to student enquiries, provide secondary frontline support to other student services, support peak-period operations