Estágio Infraestrutura Ti | Araçatuba - Sp
Core
Support IT infrastructure, assist users with hardware/software issues, maintain equipment, and manage system configurations.
Role type
IT Infrastructure Intern
Builds
IT support services and system stability for the company
Domain
Technology / IT Infrastructure
Deliverable
infrastructure
Required skills
Windows and Linux OS knowledge, basic networking concepts, technical problem-solving, ticket management
Preferred skills
ITIL knowledge, scripting (PowerShell, Bash), helpdesk tools experience
Responsibilities
Provide technical support to users for hardware and software issues; Assist in installation, configuration, and updates of operating systems and applications; Perform preventive and corrective maintenance on computer equipment; Register and track technical tickets; Monitor requests via ticket management systems; Support network administration and information security activities; Participate in infrastructure improvement projects; Guide users on tool usage and IT best practices.