Key Account Manager
Core
Retain and strengthen client relationships, plan and strategize to expand current customer relationships, and resolve issues to retain clients.
Role type
Senior Key Account Manager (Principal Analyst)
Builds
Client retention strategies, proposals, and quotations
Domain
Healthcare / Pharmaceutical sales
Deliverable
client delivery
Required skills
Client relationship management, strategic planning, business development, sales strategies, data analysis, project management, presentation skills, Salesforce usage, time management
Preferred skills
Forecasting techniques, basic sales management, business development principles, organizational operations knowledge
Responsibilities
Plan and strategize to retain and expand current customer relationships, Ensure high-quality customer service and resolve issues to retain current clients, Engage with clients to identify their business requirements and prepare proposals and quotations, Manage projects and processes independently with limited supervision, Coach and review the work of lower-level professionals, Analyze situations and data, exercising judgment within established procedures