Field Service Engineer (m/w/d)
Core
On-site IT support and maintenance for clients, handling hardware installation, configuration, troubleshooting, and user onboarding.
Role type
Field Service Engineer (IT Hardware)
Builds
IT hardware workstations, network components, and software rollouts for client sites
Domain
IT Services / Hardware Support
Required skills
Windows OS administration, IT hardware installation and configuration, network troubleshooting (LAN/WAN/TCP/IP), user training and onboarding, ticket system documentation, driver's license (Class B)
Preferred skills
Prior experience in IT support or field service
Technologies
Windows, Office, LAN/WAN, TCP/IP, WLAN
Responsibilities
On-site 1st and 2nd-level support, installation and maintenance of IT hardware, analysis and resolution of hardware and software issues, rollout of workstations and applications, user training and support, documentation of work in ticket systems, collaboration with internal and external teams
Seniority
Mid-level, hands-on IC