Quality Advisor – Te Ara Kounga
Core
Design, implement, and monitor quality processes, audits, and compliance to improve outcomes for disabled people.
Role type
Quality Advisor (Continuous Improvement & Compliance)
Builds
Quality systems, policies, and assurance activities for a disability services organization
Domain
Social Services / Disability Support / Quality Assurance
Deliverable
dashboards & analysis
Required skills
Quality systems design, audit execution, policy development, data analysis, risk management, privacy guidance, stakeholder engagement, report writing
Preferred skills
Understanding of disability (professional or lived experience), knowledge of Te Ao Māori and Pasifika perspectives, Microsoft 365 proficiency
Technologies
Microsoft 365, organizational information systems
Responsibilities
Develop and maintain quality systems and the Quality Plan; monitor corrective and preventative actions; support internal and external audits; analyze data to identify quality trends; draft and maintain policies; act as a first contact for privacy matters; support risk management activities.
Seniority
Mid-level, hands-on IC