Analista de calidad
Core
Develop, implement, and maintain quality manuals, procedures, and formats to support international accreditations and corporate requirements for Business Assurance products.
Role type
Quality Management Analyst (Business Assurance)
Builds
Quality management systems, audit packages, and compliance documentation for certification activities
Domain
Quality management / Certification / Business Assurance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Quality management systems, ISO standards, audit management, KPI monitoring, risk management, data analysis, Power BI, executive reporting, stakeholder communication
Preferred skills
Continuous improvement, process management, data analysis, Power BI, executive reporting
Technologies
Power BI, CertIQ, Digiapp, SharePoint, Excel
Responsibilities
Develop and maintain quality manuals and procedures; Monitor audit package processing and TATs; Prepare and update Business Assurance dashboards; Conduct internal audits of quality management systems; Manage client complaints and non-conformities (MIRs); Monitor auditor performance and training; Participate in risk matrix updates; Plan and execute management reviews; Analyze customer satisfaction surveys.
Seniority
Mid-level, hands-on IC