Family Support Coordinator
Core
Welcoming and orientating new families, assisting resident families with questions and concerns, receiving bookings, and liaising with social workers and hospital staff to support the smooth day-to-day operation of programs for whānau with a child in hospital.
Role type
Family Support Coordinator
Builds
Support services and accommodation operations for families with hospitalized children
Domain
Healthcare support / Non-profit
Deliverable
client delivery
Required skills
Data entry, independent work, empathy for sick children and families, customer service, cultural understanding (Te Ao Māori and/or Pasifika)
Preferred skills
Family support experience, flexibility for rotating shifts
Technologies
Intermediate computer systems
Responsibilities
Welcoming and orientating new families, assisting resident families with questions and concerns, receiving bookings, liaising with social workers and hospital staff, supporting day-to-day program operations
Seniority
Entry-level to Junior