Ejecutivo de Atención al Cliente Medio Tiempo
Core
Atender llamadas de clientes activos, brindar información sobre servicios y consumos, dar seguimiento a requerimientos, aplicar estrategias de retención y realizar venta cruzada de productos y servicios.
Role type
part-time customer service representative
Builds
customer service interactions and cross-selling for an energy sector company
Domain
Energy
Required skills
call center experience, negotiation, customer orientation, result orientation, basic computer skills
Responsibilities
answer customer calls, provide service and consumption information, follow up on customer requests, apply retention strategies, perform cross-selling, capture data in internal systems, meet service and performance indicators