Branch Manager
Core
Lead a retail banking branch to drive business growth, ensure regulatory compliance, and deliver exceptional customer service.
Role type
Senior IC branch manager
Builds
Retail banking products and services (CASA, Term Deposits, Investments, Insurance, Trade Services)
Domain
Retail Banking
Required skills
Leadership, team management, sales target achievement, regulatory compliance, customer relationship management, data-driven decision making, operational efficiency, hiring management, cross-functional collaboration
Preferred skills
MBA, marketing and outreach strategy
Technologies
Microsoft Office, banking software
Responsibilities
Oversee daily branch operations including customer service, sales, and staff management; Develop and implement strategies to achieve branch targets and business goals; Monitor branch performance metrics and take corrective actions; Ensure compliance with banking regulations and internal policies; Lead, coach, and motivate branch staff to meet performance goals; Prepare and submit periodic reports on branch activities and performance to senior management.
Seniority
Senior, hands-on IC