Recepcionista Hostel Día/Noche Madrid - (Madrid)
Core
Front desk receptionist managing room reservations, check-ins/check-outs, and guest services at a hostel in Madrid.
Role type
Front desk receptionist
Builds
Guest check-in/check-out processes and reservation management
Domain
Hospitality / Travel
Deliverable
product features
Required skills
Reservation management, Guest services, Check-in/check-out procedures, Telephone handling, Organizational skills, Attention to detail, Proactivity, Autonomy, Customer service orientation, English (fluent)
Preferred skills
Additional languages, Prior hospitality or property management experience
Technologies
Property management systems (implied by reservation management)
Responsibilities
Manage room reservations, Handle guest check-in and check-out, Provide telephone support, Optimize resources for service quality
Seniority
Junior to Mid-level (1-2 years experience)