Sachbearbeiter/in Verkauf & Touroperating Pauschalreisen 80-100%
Core
Sales and tour operating specialist for package tours, guiding guests from consultation through booking to successful trip execution.
Role type
Sales and Tour Operating Specialist
Builds
Package tours (round trips, experience tours, group offers) for guests
Domain
Travel and Tourism
Deliverable
client delivery
Required skills
Sales and customer consultation, booking management, coordination with hotels/restaurants/agencies, travel documentation creation, complaint handling, event participation, training support
Preferred skills
Experience as a practical trainer (Praxisbildner), completed vocational trainer course, experience in sales and customer service, destination knowledge in Europe, additional languages
Technologies
Microsoft Office
Responsibilities
Consult and sell round trips, experience tours, and group offers; Support guests before, during, and after trips; Process bookings, changes, and customer inquiries; Coordinate with hotels, restaurants, and agencies; Create travel documents for guests and drivers; Support trips from the office; Act as contact person for drivers and partners during trips; Handle feedback and complaints; Participate in trade fairs and customer events; Support marketing and sales activities; Assist in training apprentices in tour operating and travel consulting