Service Coordinator
Core
Coordinate service schedules, manage billing/invoicing, and support service operations for water technology solutions.
Role type
Service Coordinator
Builds
Service operations support for water technology products
Domain
Water technology / Utilities
Required skills
Service scheduling, billing and invoicing management, customer contract administration, ERP system usage, Microsoft Office proficiency, internal stakeholder collaboration
Preferred skills
Mandarin or Malay language skills, understanding of general business concepts
Technologies
SAP, Microsoft Office (Outlook, Word, Excel, PowerPoint)
Responsibilities
Plan and coordinate service schedules for service engineers, compile service orders and maintain billing forecasts, assist in service quotations, coordinate workshop and warehouse logistics, ensure accurate job closure and documentation, maintain safe working environment
Seniority
Entry-level, supervised IC