Learning & Development Manager
Core
Acts as an ambassador for company values and culture, ensuring L&D programs are effective, aligned with business objectives, and delivered consistently to all staff.
Role type
Learning & Development Manager
Builds
Training programs, learning materials, and competency development initiatives for all business units.
Domain
Hospitality and Tourism
Required skills
Strategic alignment, program design and development, training calendar management, needs analysis, ROI measurement, budgeting, organizational skills, people management, fluent Italian and English.
Preferred skills
Experience in luxury hospitality, HR or Psychology degree, MS Office proficiency, leadership orientation.
Responsibilities
Assist the Director of Excellence Academy in daily division management; ensure training activities are strategically aligned with company mission and culture; design and develop training materials on company philosophy, procedures, product knowledge, and leadership; organize and implement the training calendar; conduct training needs assessments and measure effectiveness; maintain attendance records; supervise training delivery; participate in division budget development.
Seniority
Mid-level (3-5 years experience)