Training Operations and Development Support Officer [26183]
Core
Design and implement the operating model, curriculum delivery, and logistics for the PM&C Academy to support ESA's workforce capability development.
Role type
Training Operations and Development Support Officer
Builds
A structured learning academy (Awareness, Foundation, Advanced levels) with defined operating models, schedules, and delivery mechanisms.
Domain
Corporate training and organizational development
Required skills
Operating model design, learning architecture analysis, stakeholder coordination, training logistics management, data consolidation, project planning
Preferred skills
Change management, hybrid learning strategy, resource estimation
Technologies
Learning Management Systems (LMS), project management tools, data analytics platforms
Responsibilities
Define and assess alternative operating models for the Academy, develop training schedules and delivery plans, manage participant registration and enrolment, coordinate on-site, online, and hybrid training logistics, interface with subject-matter experts, monitor and evaluate training participation metrics.
