Manager, Customer Success Acceleration, gTech Ads, GCS
Core
Lead and coach digital media specialist teams to drive marketing objectives, achieve account-level excellence, and enhance ROI for e-commerce and multi-channel strategies.
Role type
Senior IC Customer Success Manager (gTech Ads)
Builds
Customer success acceleration services and holistic e-commerce/multi-channel strategies
Domain
Digital media, advertising, and marketing
Deliverable
production ML models
Required skills
Team leadership, mentoring, stakeholder partnership, digital media strategy, AI adoption, performance marketing, cross-functional collaboration
Preferred skills
AI automation, brand lift measurement, marketing attribution, offline media familiarity, media industry strategy
Technologies
Google advertising products
Responsibilities
Partner with executive stakeholders to build and drive a holistic e-commerce and multi-channel strategy; Partner with sales leadership to align priorities and achieve growth objectives; Lead and coach digital media specialist teams to drive marketing objectives and enhance ROI; Provide continuous team mentorship and foster a collaborative culture; Drive proactive AI adoption and cross-functional collaboration to execute go-to-market strategy.