Call Center Agent / Berlin Lichtenberg (m/w/d)
Core
Handling incoming calls for a food delivery service in Berlin, managing order intake, processing customer requests, and resolving customer issues via phone.
Role type
Call Center Agent
Builds
Order intake and customer service for a food delivery service
Domain
Food delivery / Customer service
Deliverable
client delivery
Required skills
Phone communication, German language proficiency, Order processing, Customer problem resolution
Responsibilities
Handle incoming calls only, Accept and process orders, Address customer requests, Resolve customer issues via phone