Delivery and Outcomes Manager
Core
Leading the relationship with public sector customers, blending software delivery management, account management, business analysis, and service/system design to ensure long-term value delivery.
Role type
Senior IC Delivery and Outcomes Manager
Builds
Large-scale, high-profile web applications and systems for the public sector
Domain
Public sector / Government / Digital transformation
Required skills
Stakeholder management, business analysis, service/system design, project budget management, road map creation, system integration design, technical collaboration, wireframing
Preferred skills
Experience in public sector or large enterprises, background in Product/Account/Customer Success management, agility
Technologies
Web technologies, system integrations
Responsibilities
Partner relationship management and communication, helping the team plan deliveries and review metrics, leading workshops with stakeholders, organizing work streams, handling commercial conversations and budgets, pitching delivery road maps, collaborating on technical solutions, creating system wireframes
Seniority
Senior, hands-on IC
