Dutch-speaking Customer Advisors to office in Alicante, Spain
Hybrid
Core
Dutch-speaking Customer Support Advisor handling mobile, internet, TV, and home product inquiries for customers.
Role type
Customer Support Advisor
Builds
Customer support interactions and product recommendations
Domain
Telecommunications and Home Services
Deliverable
client delivery
Required skills
Native-level Dutch (C2), English (B1+), troubleshooting, product recommendation, system learning
Preferred skills
Previous customer service experience
Technologies
Computer systems, contact center platforms
Responsibilities
Assist customers by phone in Dutch, Answer questions about mobile/broadband/TV services, Troubleshoot issues and guide towards solutions, Provide clear and professional support, Recommend relevant products or services, Work with colleagues in an international team
