Dutch-speaking Customer Advisors to office in Alicante, Spain
Hybrid
Core
Assist Dutch-speaking customers with mobile, internet, TV, and home product inquiries via phone.
Role type
Customer Support Advisor
Builds
Customer service interactions for a telecom/home services provider
Domain
Telecommunications / Consumer Services
Deliverable
client delivery
Required skills
Native-level Dutch (C2), English (B1+), phone communication, troubleshooting, product recommendation
Preferred skills
Previous customer service experience, computer literacy
Technologies
Computer systems, CRM (implied by 'systems')
Responsibilities
Answering questions about mobile, broadband and TV services; Troubleshooting issues and guiding customers towards solutions; Recommending relevant products or services when appropriate
Seniority
Entry-level / Junior
