2027 Bloomberg Customer Support Representative Early Professional Program (Mandarin Speaker) - May 2027
Core
Provide responsive technical and account support to Bloomberg's global client base via phone, email, and messaging, troubleshooting software/hardware/connectivity issues and educating clients on financial market tools.
Role type
Customer Support Representative (Early Professional Program)
Builds
Seamless client experience and client proficiency with Bloomberg products
Domain
Financial technology / Capital markets
Deliverable
client delivery
Required skills
Technical troubleshooting, client engagement, financial market knowledge, Mandarin fluency, English fluency, analytical thinking, multitasking
Preferred skills
Experience in client-facing support, fintech interest, data privacy awareness, leadership/initiative
Technologies
Bloomberg terminals, support ticketing systems, communication platforms
Responsibilities
Diagnose and resolve client issues across software, hardware, and connectivity; support product onboarding and account access; educate clients on workflows; collaborate with internal partners to resolve complex challenges.
Seniority
Entry-level / Early Professional
