Customer Loan Specialist
Core
Manage the continuous, punctual, and correct supply of kits and instruments for medical clients, tracking product movement and planning within a designated zone.
Role type
Customer Loan Specialist (Medical Devices)
Builds
Surgical kits and prosthetic instrument sets for client hospitals/clinics
Domain
Medical devices / Surgical instruments
Deliverable
product features
Required skills
SAP, Microsoft Office (Outlook, Excel), Italian (native), English (B2), inventory management, order processing, logistics coordination
Preferred skills
Knowledge of My Mediset, understanding of surgical instrument and prosthetic kit technical language
Responsibilities
Process temporary deposit orders by verifying stock, entering, and routing them to the warehouse; prioritize client service activities for viewing and pickup of goods; manage urgent requests by filtering agent demands and proposing solutions based on kit availability; track product movement and verify batch codes against operating room receipts; coordinate couriers for pickups and redistributions of viewing kits; communicate with clients/agents regarding goods movement and restocking issues; liaise with marketing for promotional material movement requests.
Seniority
Junior, operational IC