BACK OFFICE SERVICE MANUTENZIONI
Core
Managing maintenance requests, scheduling technician interventions, and handling customer support for industrial automation and plant engineering solutions.
Role type
Back Office Service Coordinator
Builds
Maintenance schedules and service delivery for industrial automation clients
Domain
Industrial automation and plant engineering
Required skills
Request management, scheduling and coordination, ticket handling, agenda management, technical documentation, data entry, reporting, client interfacing, problem solving
Preferred skills
Experience in industrial/maintenance/technical sectors
Technologies
Enterprise management systems
Responsibilities
Manage customer and technician support requests, plan and coordinate maintenance interventions, open and close support tickets, organize technician schedules, prepare quotes and technical documentation, update company data systems, generate reports, interface with clients and suppliers
Seniority
Junior to Mid-level, hands-on IC