Medical Receptionist - Primary Care
Core
Remote Medical Receptionist supporting high-volume inbound patient calls, appointment scheduling, EHR navigation, and message routing for a primary care practice.
Role type
Medical Receptionist (Remote)
Builds
Administrative workflows and patient communication channels
Domain
Healthcare / Primary Care
Deliverable
client delivery
Required skills
High-volume inbound phone support, EHR/EMR navigation, appointment scheduling, medical terminology knowledge, message routing, patient communication
Preferred skills
AdvancedMD experience, prescription refill inquiry support, primary care experience, Spanish-English bilingual communication
Technologies
AdvancedMD, Ooma, EHR documentation workflows
Responsibilities
Handle high volume of inbound patient calls, schedule and coordinate patient appointments, navigate EHR to review patient charts and document interactions, route refill inquiries and clinical concerns to appropriate team members, escalate urgent or unclear patient concerns
Seniority
Entry-level to Mid-level, hands-on IC