ERP / Application Support Specialist
Core
Provide day-to-day support to internal users across key business areas such as Purchasing, Finance and Inventory, investigating application issues and ensuring timely resolution.
Role type
mid-level IC ERP application support specialist
Builds
internal IT support capabilities and continuous improvement of business applications
Domain
Food industry + ERP systems
Required skills
ERP system support (SAP Business One or comparable), SQL, troubleshooting and root-cause analysis, ticketing systems, business process knowledge (Purchasing, Finance, Inventory)
Preferred skills
ERP implementation, configuration or system upgrades, integrations and automation
Technologies
SAP Business One, SQL
Responsibilities
Provide day-to-day support to internal users across key business areas; Investigate application issues, identify root causes and ensure timely resolution; Manage and follow up support tickets; Support ERP-related integrations, automations and system improvements; Support configuration changes, system updates and new user onboarding; Participate in ERP improvement initiatives and smaller IT projects.
Seniority
Mid-level, hands-on IC