Customer Service Agent 100% Inwil (LU)
Core
Handling incoming calls for a customer service desk, routing calls to relevant departments, and ensuring high-quality processing of tasks.
Role type
Customer Service Agent
Builds
Customer service operations for a telecommunications client
Domain
Telecommunications
Deliverable
client delivery
Required skills
Call handling, call routing, data management, German fluency, second national language (French or Italian)
Responsibilities
Answering incoming calls, professionally routing calls to appropriate departments, ensuring high-quality task processing, handling customer and business-relevant data
