German Speaking Player Support Specialist - Work In Sofia, Bulgaria
Core
Provide customer support to players in German via live chat, email, and phone, troubleshooting in-game issues and account problems.
Role type
Customer support specialist (gaming)
Builds
Player support experience and game feature improvement suggestions
Domain
Gaming & Esports
Deliverable
client delivery
Required skills
German (native or fluent), gaming passion, troubleshooting, communication, empathy, knowledge base creation, feedback analysis
Preferred skills
Previous customer support experience