Encargado de Plaza
Core
Supervise and coordinate operational activities, team performance, and field routes for a telecommunications sales/operations plaza.
Role type
Operations team lead (telecom)
Builds
Field operations and sales activities for a telecom plaza
Domain
Telecommunications
Required skills
Team supervision, coordination, route planning, productivity tracking, incident resolution, reporting, field work
Preferred skills
Experience in telecommunications, sales, or operations
Technologies
None stated
Responsibilities
Supervise and coordinate operational activities of the plaza, Follow up on personnel and goal achievement, Coordinate routes and field team activities, Monitor productivity and quality indicators, Resolve operational incidents, Prepare reports and track results, Maintain constant communication with clients and operational staff
Seniority
Mid-level, hands-on IC