Member Service Coordinator - Transportation - Tenuta Toscana
Core
Coordinate daily transportation services for members, guests, VIPs, and staff, ensuring efficient, safe, and personalized experiences while occasionally driving vehicles.
Role type
Member Services Coordinator (Transportation)
Builds
On-site and off-site transfers, itineraries, and mobility services for Club members and guests
Domain
Hospitality / Tourism / Transportation
Deliverable
physical/clinical work
Required skills
Valid driver's license (KB), customer service, guest relations, concierge, transportation, route planning, vehicle maintenance checks, operational reporting, Microsoft Office, problem solving, time management
Preferred skills
Hospitality Management degree, prior driving experience, English language skills
Technologies
GPS, map tools, Microsoft Office (Word, Excel, PowerPoint, Outlook), management systems
Responsibilities
Coordinate daily transport requests with drivers and departments, organize transfers and itineraries, assist guests with luggage and transfers, manage special requests and preferences, communicate updates on schedules or delays, support event logistics, maintain vehicle readiness and report issues, update booking systems, generate operational reports, occasionally drive vehicles safely
Seniority
Entry-level to Junior, hands-on IC