Regional Client Experience Manager
Core
Leading regional client experience agenda across Southeast Asia and Oceania, creating meaningful client-facing moments and translating global priorities into locally resonant initiatives.
Role type
Regional Center of Expertise (COE) for Client Experience
Builds
Distinctive client experiences, events, activations, and gifting programs for Cartier clients in SEAO
Domain
Luxury retail, client experience, events & activations
Deliverable
product features
Required skills
Regional strategy & governance, event hospitality strategy, client gifting management, cultural celebration planning, project management, financial judgment, stakeholder navigation
Preferred skills
Luxury retail or premium hospitality background, deep cultural sensitivity to SEAO, aesthetic sensibility
Technologies
None stated
Responsibilities
Manage regional client experience initiatives and investment prioritization; Establish frameworks for elevated client-facing experiences; Shape client experience for regional events; Define regional gifting approaches and oversee investment; Develop scalable celebration concepts for special occasions
Seniority
Mid-Senior, hands-on IC