Regional Client Experience Manager
Core
Leading regional client experience agenda across Southeast Asia and Oceania, creating distinctive client-facing moments, celebrations, and cultural initiatives for Cartier.
Role type
Senior regional client experience manager (luxury retail)
Builds
Regional client experience frameworks, event hospitality strategies, gifting programs, and special occasion concepts for Cartier in SEAO.
Domain
Luxury retail, brand experience, client engagement
Deliverable
product features
Required skills
Regional strategy development, event hospitality planning, client gifting management, cultural localization, project management, financial judgment, stakeholder collaboration
Preferred skills
Luxury sector experience, cultural sensitivity, trend analysis, aesthetic sensibility
Technologies
None stated
Responsibilities
Manage regional client experience initiatives and investment prioritization; Establish frameworks for elevated client-facing experiences; Shape client experience for regional events and activations; Define regional gifting approaches and oversee investment; Develop scalable celebration concepts for special occasions.
Seniority
Senior, hands-on IC