Regional Client Experience Manager
Core
Leading the regional client experience agenda across Southeast Asia and Oceania, creating meaningful client-facing moments and translating global priorities into locally resonant initiatives.
Role type
Regional Center of Expertise (COE) for Client Experience
Builds
Distinctive client experiences, events, activations, and gifting programs for Cartier's clients in SEAO
Domain
Luxury retail, brand experience, client engagement
Deliverable
product features
Required skills
Regional client experience strategy, event hospitality management, client gifting investment management, cultural sensitivity, project management, financial judgment
Preferred skills
Luxury brand experience, aesthetic sensibility, stakeholder navigation
Technologies
None stated
Responsibilities
Manage regional client experience initiatives and investment development; Establish frameworks for elevated client-facing experiences; Shape client experience dimension of regional events; Define regional approaches and guidelines for client gifting; Develop scalable celebration concepts for special occasions
Seniority
Mid-Senior, hands-on IC
