Customer service medewerker (ERV TRANSPORTPL)
Core
Handling customer inquiries, complaints, and orders via phone and email to ensure clients feel heard and supported.
Role type
Customer service representative
Builds
Order confirmations and internal complaint tracking
Domain
Logistics / Transportation
Deliverable
client delivery
Required skills
Multilingual communication (Dutch, French, English), complaint resolution, order processing, CRM system usage
Preferred skills
CMR system experience