Customer Service Agent (m/w/d)
Core
Handling customer orders, coordinating between customers, sales, and procurement, and managing complaints.
Role type
Customer Service Agent
Builds
Customer orders, quotes, tender documents, and performance descriptions
Domain
Trade / Retail
Required skills
Order processing, quote creation, complaint handling, price calculation, scheduling, MS Office, SAP
Preferred skills
English (written and spoken)
Responsibilities
Process and execute customer orders, coordinate interfaces between customers, sales, and procurement, create quotes and tender documents, handle complaints and support price/ratio calculations, schedule and track appointments