Sachbearbeiter Vertriebsinnendienst (m/w/d)
Core
First point of contact for existing customers, handling inquiries, complaints, and orders while managing offers and price negotiations.
Role type
Sales Operations Specialist (Customer Service)
Builds
Customer orders, offers, and sales reports for management
Domain
B2B Sales Operations / Customer Service
Required skills
SAP, MS Office (Excel), German (fluent), English (fluent), order management, CRM data management, report generation
Preferred skills
Experience in sales operations or customer service, multitasking, proactive attitude
Responsibilities
Handle customer inquiries, complaints, and orders; Create and track offers; Negotiate prices; Update CRM data; Collaborate with sales, purchasing, logistics, and finance; Prepare for trade fairs; Generate sales reports
Seniority
Mid-level, hands-on IC