Customer Relations Officer
Core
Managing the full fleet lifecycle for multiple clients, handling administrative tasks, and serving as the primary contact for vehicle and mobility inquiries.
Role type
Customer Relations Officer (Fleet Management)
Builds
Fleet management services and operational processes for corporate clients
Domain
Automotive / Fleet Management / Corporate Services
Required skills
Fleet lifecycle management, process improvement, stakeholder communication, administrative accuracy, supplier coordination
Preferred skills
Automotive or leasing industry experience, multilingual communication (Dutch, English, German, French)
Technologies
Fleet management systems, administrative tools
Responsibilities
Manage vehicle registration to return processes, monitor and improve service quality, track and follow up on all fleet activities
Seniority
Mid-level, individual contributor
