Business Advisory Senior Analyst-Voice

IndiaFull-time2026-10-01 → 2026-10-02

Core

Lead, motivate, and coach a team of contact centre agents to achieve performance targets and service excellence across multimedia/multichannel support (calls, emails, chats).

Role type

Senior Team Lead / Manager in Customer Operations (Contact Center).

Builds

Customer support operations and agent performance metrics for US-region clients.

Domain

Customer Service / Contact Center Operations.

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About Accenture

Business Consulting and Services687604Dublin 2, IE

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and meas

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Business Advisory Senior Analyst-Voice

Core

Role type

Builds

Domain

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