Capitán de Banquetes
Core
Coordinate and supervise banquet operations for social, corporate, wedding, and conference events, ensuring food, beverage, and service standards are met.
Role type
Banquet Captain
Builds
Event service experiences for clients
Domain
Hospitality / Banquet Operations
Deliverable
physical/clinical work
Required skills
Event coordination, Staff supervision, Menu and service execution, Table and equipment setup, Client needs management, Hygiene and safety protocols, Inventory control, Team briefing
Preferred skills
Full-service hotel experience, High-volume event management, Advanced conversational English (via careerplan.io/jobs/5904044537-capitan-de-banquetes-at-hotel-marquis-reforma)
Technologies
BEO (Banquet Event Order) systems
Responsibilities
Coordinate and supervise social, corporate, wedding, and conference events; Verify table, chair, linens, and equipment setup; Coordinate assigned staff and distribute service stations; Supervise performance of captains, waiters, and busboys; Conduct pre-event briefings; Maintain communication with Kitchen, Steward, and Storage; Verify food and beverage service according to menu and timing; Attend personally to client needs during events; Resolve operational issues; Supervise staff presentation and service standards; Control and report equipment damage or loss; Supervise hall breakdown and cleaning; Support inventory management; Participate in operational meetings; Train new or temporary staff.
Seniority
Mid-level, hands-on IC