Senior ICT Change Manager
Core
Support adoption of a Contract Management Intake Hub and Risk Management Dashboard by preparing teams for new processes and supporting rollout.
Role type
Senior independent consultant change manager
Builds
Contract Management Intake Hub and Risk Management Dashboard
Domain
Public sector / Digital transformation
Required skills
stakeholder engagement, facilitation, communication, training, change management strategy, user readiness, knowledge transfer
Preferred skills
Microsoft 365 implementation, public sector experience
Responsibilities
Identify stakeholder groups and assess process impact; Develop communication, training, and adoption plans; Engage business owners and change advocates; Prepare user guides and training materials; Facilitate demonstrations and readiness activities; Support UAT, pilot, go-live, and knowledge transfer; Gather feedback and track adoption issues.
